Shipping Policy

The preparation and SHIPPING of your item, following all necessary care and procedures, also takes 3 to 5 BUSINESS DAYS. Along with the Tracking Code, you will receive a photo of your product in the packaging, so you are aware that your package has been dispatched to the final destination.

Your product has an estimated DELIVERY time of 7 to 15 BUSINESS DAYS, considering it is manufactured internationally. PLEASE NOTE that this delivery timeframe may be extended only in cases of delays, strikes, periods of high demand, or carrier holidays.

The delivery process within each country is handled by the designated carrier. Ensure that someone will be present at the provided address to receive the package. The carrier usually makes three delivery attempts at the address. Otherwise, your package will be held at the nearest post office or carrier facility and must be picked up within 7 CALENDAR DAYS. If not picked up within 7 days, the package will be returned to the sender, which will incur a SHIPPING fee for resending.

PAY ATTENTION to the ADDRESS information you provide at the time of purchase to avoid future inconveniences. We inform in advance that, in the case of an INCORRECT or INCOMPLETE address, the customer will NOT be entitled to a refund. For resending the package, a new SHIPPING fee of €20.00 will be charged.